Hotel Cleo, Knoxville Downtown, A Tribute Portfolio Hotel, Knoxville ➤ Reviews, Rooms & Prices 2025

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About the Hotel

428 South Gay Street, Knoxville, Tennessee, United States, TN 37902

Hotel Cleo, Knoxville Downtown, A Tribute Portfolio Hotel is a 5-star hotel featuring a restaurant, free WiFi, and a bar. This Knoxville hotel is well-situated in the vibrant Downtown area, known for its culinary offerings and arts scene.

Rooms & Amenities

Rooms at Hotel Cleo feature air conditioning, soundproof walls, and include a private bathroom. The spacious double room also provides a seating area with a flat-screen TV, while suites offer city views, parquet floors, and a tea and coffee maker.

Dining & Nearby Options

Dining options include an on-site restaurant offering a variety of cuisines. Nearby local options feature eateries such as Maple Hall, Tupelo Honey, and Chivo Taqueria, all within a short walking distance.

Services & Local Area

Hotel Cleo provides services like a 24-hour front desk and access to popular points of interest nearby. Major attractions such as the Tennessee Theatre and Knoxville Convention Center are within walking distance.

Transportation

The nearest airport is McGhee Tyson Airport, approximately 12 miles from the hotel. Public transport options include Knoxville Area Transit and Knoxville Station, both accessible within a 13-minute walk.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive King Studio Street View

Max:

2 persons

Bed options:

1 King-size bed

room details

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Queen Suite City View

Max:

2 persons

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Signature King Room City View

Max:

2 persons

Bed options:

1 King-size bed

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Getting around

A list of all available modes of transport

City Centre

Knoxville800 m

Airports

McGhee Tyson (TYS) 25.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Beautiful Rooms!

“The room was stunning with an enchanting design that made our stay feel luxurious and cozy.” view full review

Super Comfortable Bed!

“I experienced the best sleep I've had in years! The bed was incredibly comfortable, leaving no room for back pain.” view full review

Delicious Desserts!

“The dessert offered at night was a good surprise, adding a sweet touch to our evening.” view full review

Spacious & Stylish!

“The bathroom was impressively spacious with plenty of counter space, making it a pleasure to use.” view full review

General

No smoking on site
Free Wi-Fi
Parking
24-hour reception
VIP check-in/ -out
Express check-in/ -out
24-hour security
Locker room
Lift
Coffee shop
Vending machines
Smoke detectors
Fire extinguishers

Services

Room service

Dining

Restaurant
Snack bar
Bar/ Lounge area

Room features

Air conditioning
Heating
Soundproofed rooms
Garden furniture

Location

428 South Gay Street, Knoxville, Tennessee, United States, TN 37902

Map view

428 South Gay Street, Knoxville, Tennessee, United States, TN 37902

City landmarks

Museum

Blount Mansion

650 m

701 Henley St

Knoxville Convention Center

710 m

1235 Phillip Fulmer Ave

Neyland Stadium

2.0 km

Park

World's Fair Park

1.1 km

Museum

Knoxville Museum of Art

1.0 km

510 W Main St

First Baptist Church

630 m

Museum

Women's Basketball Hall of Fame

1.1 km

401 Henley St

East Tennessee Veterans Memorial

600 m

205 E Hill Ave

James White Fort

1.4 km

World's Fair Park

Sunsphere

1.2 km

Tower

Sunsphere Tower

1.2 km

Museum

Frank H McClung Museum

2.3 km

Stadium

Thompson/Boling Arena

2.5 km

Nearby

Square

Market Square

220 m

Theatre

Tennessee Theatre

180 m

Park

Charles Krutch Park

190 m

Knoxville

Old City

510 m

Gallery

The Emporium Center for Arts and Crafts

340 m

Church

Saint Johns Episcopal Church

450 m

Downtown

250 m

Store

Mast General Store Knoxville

20 m

Market Square dining

180 m

Gallery

Bliss & Tori Mason Shoes

80 m

Market Square

Tennessee Woman Suffrage Memorial

150 m

Church

Immaculate Conception Catholic Church

290 m

Church

First Presbyterian Church Cemetery

300 m

516 W Jackson Ave

Knox Whiskey Works

420 m

205 W Jackson Ave Suite 205

PostModern Spirits

420 m

Gallery

Rala

450 m

South Gay Street

250 m

Restaurants

The Tomato Head

210 m

12 Market Square

Tupelo Honey

180 m

1 Market Square

Stock & Barrel

300 m

35 Market Sq Suite 101

Chivo Taqueria

180 m

314 S Gay St

Cafe 4

180 m

4 Market Square

Sapphire: Fine Food and Fancy Drinks

50 m

428 South Gay Street

The Phoenix Pharmacy and Fountain

10 m

418 S Gay St Suite 104

Not Watson's Kitchen + Bar

240 m

15 Market Square

Nama Sushi Bar

70 m

506 South Gay Street

Emilia

220 m

16 Market Square

Reviews and Ratings

Feedback from previous guests about their experience.

86%

liked the hotel and would stay again

Comfortable beds

Impressive cleanliness

Limited dining options

Inconsistent menu variety

8.6/10

Great

Rooms

9.0

Location

5.0

Service

9.4

Dining

7.4

United States, November 2024

8.2/10

I really enjoyed my stay at this hotel. The beds were incredibly comfortable, making each night a delight. Breakfast was a highlight, especially those warm croissants that started my day right. The spacious bathrooms added to the comfort, and the overall cleanliness of the hotel made it a joy to return to. However, the dining options could be expanded for those looking for more variety during meals.

Rooms

9.0

The rooms were beautifully decorated and featured an outstanding level of comfort. I especially loved the spacious bathrooms, equipped with all the necessary amenities.

Service

9.0

The service from the staff was impressive; they were attentive and truly enhanced my experience.

Location

Dining

7.0

Breakfast was delightful, but it would have been great to see a few more choices on the menu aside from the croissants.

Facilities

8.0

The overall facilities were great, with particular emphasis on the inviting ambiance of the dining areas.

Randy

United States, November 2024

9.0/10

I truly enjoyed my stay at this hotel. The beds were the comfiest I’ve ever experienced, ensuring I had a restful night every time. The breakfast spread, especially those warm croissants, was delightful. The overall cleanliness was impressive, adding to the comfort. However, the dining options were somewhat limited, making meal decisions a bit challenging.

Rooms

9.0

The rooms were beautifully decorated and expertly designed, making my stay feel quite luxurious.

Service

10.0

The staff were incredibly attentive, always ready to assist with a smile that made my experience feel special.

Location

Dining

7.0

While the breakfast was fantastic, the options at the main restaurant could use a bit more variety.

Facilities

9.0

The facilities were well-maintained, and the attention to detail throughout the hotel was noticeable.

Comfortable beds

Limited dining options

John

United States, October 2024

9.2/10

I had a lovely stay at the hotel where the beds were the most comfortable I've ever experienced, ensuring I got some remarkable rest. The breakfast offerings were delightful, especially the warm croissants, though I wish there had been a wider variety. The attention to detail in decor was impressive and added to the overall inviting atmosphere. The cleanliness of the entire hotel certainly contributed to my comfort as well.

Rooms

9.0

The room decor was beautifully detailed and well thought out, making my stay feel special.

Service

9.0

The attentiveness and friendliness of the staff created a welcoming environment throughout my stay.

Location

Dining

8.0

The breakfast quality was a highlight, with the warm croissants making my mornings enjoyable.

Facilities

8.0

The spacious bathrooms were a high point, offering a comfortable and relaxing environment.

John

United States, September 2024

8.8/10

I had a terrific stay at this hotel, where the beds were incredibly comfortable, allowing me to enjoy some of the best rest I've had in a while. The breakfast was delightful with warm croissants that made mornings special. However, while the overall atmosphere was upscale and cozy, I felt that the dining options could have been more varied. Overall, the cleanliness was excellent, but one or two minor amenities could’ve been enhanced for a better experience.

Rooms

9.0

The rooms were beautifully designed with an eye for detail, contributing to a pleasant experience.

Service

10.0

The staff were genuinely attentive and friendly, making my stay feel even more special.

Location

Dining

7.0

Breakfast was quite delightful, especially the warm croissants, but I would have loved to see more variety in the options.

Facilities

9.0

The well-maintained common areas and spacious bathrooms were commendable.

David

United States, July 2024

8.6/10

I truly enjoyed my stay at this hotel. The beds were absolutely the comfiest I've ever experienced, which made for some incredible rest. The breakfast, especially those warm croissants, was a treat. While the atmosphere felt upscale and welcoming, I noticed that the bathrooms, while spacious, could have used just a bit more attention in some corners. Overall, it was a delightful visit, with just minor areas for improvement.

Rooms

9.0

The room was beautifully decorated, and the beds were incredibly comfortable, ensuring a great night's sleep.

Service

9.0

The staff were attentive and friendly, making the entire experience feel special and personalized.

Location

Dining

8.0

Breakfast was delightful, particularly the warm croissants that added a cozy touch to the morning.

Facilities

8.0